The term "community infrastructure" works fine for me at the
moment, although I recognize that for many people it carries a sense of
rigidity that may work against the very concept that you are trying to
articulate. Perhaps we will find something better as we move along, but
for now, just some thoughts...
The premises as they are presently written reinforce a somewhat static
approach to the revitalization and transformation of whole communities of
people - especially those where the human divide is greatest. A
"systems" approach might capture the meaning better than a
"structural" one.
It is important, I believe, to "find the vein" of strength
and vitality in the community "system"- the networking and
convergence points of its socially positive organizations (e.g. schools,
nonprofits, business and community partnerships, religious institutions) -
as the critical entry point for the kind of intervention we are proposing.
That is where the force of technology can be most productively infused for
economic mobility, personal advancement and quality of life. Such a
strategic approach requires a "close to the ground" experience
of the targeted communities and associated infrastructures, as they are
not all identical. I am not certain where or how that fits into the
premises but somehow I think it should.
I am less enthusiastic about the phrase "layers of
intermediaries" as it is not clear what role the intermediary has,
and who is the beneficiary. It might behoove us to look at a) the kinds of
organizations that energize and empower the community while being actually
a part of the community itself... and b) those which are actually outside
of the community but play a major role in supporting, initiating and
investing in key social outcomes for the community. (e.g. those to which
John Middleton refers in his interesting commentary.) Both are key to the
development of a dynamic community infrastructure but may have very
different functions. Investing in and binding the power of technology to
the growth and effectiveness of a dynamic infrastructure does have the
promise of transforming a fast growing civic movement into a true social
force that works to the favor of what is becoming the permanent
underclass.
On another note, I appreciate Carlos' suggestion about identifying the
beneficiaries of what is being proposed. The ever present bumper sticker
should be: "In whose interest?" for remaining on target in this
singularly important effort to bridge the human divide, tapping the
enormous benefits of technology.